• Interrupted: We work in a hyper-connected environment that often rewards responsiveness over responsibility.
• Inundated: We drown in an insurmountable volume of messages, tasks, requests, and meetings.
• Confused: We lack the visibility and capacity to prioritize requests for our attention effectively.
• Disengaged: We all depend on a connection with the purpose, mission, and value of our work for longterm engagement.

Today's customers are harder than ever to reach—and retain. Attention drives their decision-making, but their attention has never been more divided. Simply put, the digital age has rewired your customers. What does this mean for your sales approach?

In this timely and informative speech, Curt Steinhorst tackles the key questions: What’s changed in customer expectations, and what hasn’t? How can you surprise and delight customers inundated by messaging? How can you leverage distraction to reach them more effectively?

Category: Teams -- With communication barriers removed, the demands on today’s employees have never been greater. Unfortunately, the vast majority of today’s organizations are upholding values, setting expectations, and relying on processes that actually contribute to the noise, stifling the productivity they are trying to create. The results are costly: 70% of today's workforce is disengaged from their work. That's dire, but it also means there's a huge opportunity for your team if you fix the problem from the inside out. In this team-focused speech, Curt Steinhorst answers: How do you create organizational habits for open communication and highly-focused work? How do you create environments and processes that actually bolster your capacity for focus rather than harm it? How do you engage with emerging technology without letting it exploit you?

In the span of days, the global pandemic has radically changed our patterns of life and work in ways that previously evolved gradually over decades. With unprecedented numbers of people working from home — either alone or alongside children, spouses or roommates — it has never been more important to reduce distractions and focus our attention on what matters most for our success at work and at home.

In his new message Finding Focus in Uncertain Times, Curt Steinhorst offers invaluable guidance for businesses seeking to build strong virtual teams that achieve greater levels of collaboration, innovation and productivity — for today and tomorrow.