• Leadership - It Starts With YOU (How to Lead on a Daily Basis, With or Without a Title)

  Leadership - It Starts With YOU (How to Lead on a Daily Basis, With or Without a Title)

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  Is your organization suffering from low morale, lack of vision, drama, or a lack of accountability? All of these are signs of a crack in leadership at some level. Even if it’s not in the C-Suite, poor leadership at any level in the organization can be a pothole to the organization’s mission.

  While every industry has its systems and procedures (which may change over time), the CORE concepts of significant leadership are evergreen. The bottom-line results of reduced attrition, increased productivity, increased customer satisfaction, and increased profitability will take care of themselves if you drive the higher level, essential concepts of Internal Leadership.

  In this humorous and engaging program, master storyteller Lauren Schieffer equips you with the foundational concepts and skills you need to lead on a daily basis, whether you hold a leadership title or not.

• Taking a Higher View

  Taking a Higher View

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  On your life’s journey, you will encounter balcony people and you will encounter basement people. Whereas basement people see fault first, and believe that a something can’t or shouldn’t be done; Balcony people are perpetual optimists. They believe that you can do anything, if you believe you can and are willing to put in the effort. They see possibilities rather than limitations. Balcony people reach farther and achieve more; and they inspire and empower others to do the same.

  In this humorous and heartwarming presentation, The Colonel’s Daughter shares insights on how being a balcony person will bring you greater happiness and success – and how you can do it!

  Takeaway Message:
  This presentation will inspire and empower you to climb up on the balcony and choose a Higher View which leads ultimately to far greater success!

• Are You Getting This?

  Are You Getting This?

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  Communicating to Be Understood

  The greatest hindrance to growth in any organization or in any individual career is poor communication—both up and down the ladder. Keeping staff motivated and achieving at full potential requires keeping effective and respectful lines of communication open at all times. This engaging, entertaining presentation details the most important avenues to sustaining staff peak performance and gaining customer loyalty in the 21st Century.

  Key Takeaways:

  • Core causes of poor communication
  • The toxic results of poor communication and how to avoid them
  • How to use The Ten Building Blocks© to be heard, understood and get the results you want
• Before it Comes To Blows

  Before it Comes To Blows

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  Managing Conflict from Higher Ground The most dynamic and successful organizations (and people!) learn how to resolve conflict before it starts—and create an atmosphere that fosters understanding and expression. These skills do not typically come naturally, but they can be learned. This engaging session will show you how to prevent, manage and resolve conflict before it comes to blows!

  Key Takeaways:

  • The value of conflict prevention vs. conflict management
  • How to function successfully in the midst of ongoing conflict
  • How to find the win-win-win from a well-managed conflict
• Stop the Blame Game! Creating Team Accountability

  Stop the Blame Game! Creating Team Accountability

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  Any team, whether it’s in healthcare, sales, customer service, operations, or administration, is only as strong as its weakest link. If any member of the team is not accountable and fails to follow through on commitments, the entire team suffers. Very few people set out to not be accountable. Usually, it is the result of a couple of key issues that, when resolved, can change the entire functionality of the organization.

  Accountability is not just a popular buzzword. It’s a mindset and a skill-set that can be learned and practiced until it becomes a discipline and then a character trait.

  This humorous and insightful program gives you the tools you need to create an environment wherein everyone on the team trusts when a commitment is made, there will be follow-through.

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